⭐ Privacy Policy – Airtrix Airconditioning & Repair

Last Updated: January 2025
Business Name: Airtrix Airconditioning & Repair
Address: 143 Kanadia Main Road, Sanvid Nagar, Indore, Madhya Pradesh
Phone: +91 93012 34553
Email: airtrixindore@gmail.com

Airtrix Airconditioning & Repair (“we”, “our”, or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect the personal information of users who visit our website or use our AC repair and service solutions in Indore.

📌 1. Information We Collect

We may collect the following information:

A. Personal Information

When you contact us or book a service:

• Full Name

• Phone Number

• WhatsApp Number

• Email Address

• Address / Service Location

• AC Brand, Model, and Issue details
  
  

B. Automatically Collected Information

When you browse our website:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on site
  
  

C. WhatsApp & Call Data

If you click our “WhatsApp” or “Call Now” button, your number may be used only for communication related to your service request.

📌 2. How We Use Your Information

We use your information for:

• Providing AC repair, service, installation, and support

• Scheduling technician visits

• Improving website experience

• Customer service and communication

• Sending booking confirmations

• Responding to inquiries

• Safety, fraud prevention & legal compliance
  
  

We do NOT sell, share, or rent your personal data to any third party for marketing.

📌 3. Sharing of Information

We may share your information only with:

• Our in-house technicians

• Delivery partners (if needed for parts)

• Legal authorities (only if required)
  
  

Your information is NOT shared for promotional purposes.

📌 4. Cookies & Tracking

Our website may use cookies or analytics tools to:

• Improve website performance

• Track visitor behavior

• Analyze traffic patterns
  
  

You can disable cookies anytime through your browser settings.

📌 5. Data Security

We use industry-standard methods to protect your personal information:

• Encrypted communication

• Limited internal access

• Secure data storage systems
  
  

However, no online method is 100% secure, and we cannot guarantee absolute protection.

📌 6. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children.

📌 7. Links to External Websites

Our website may contain links to:

• WhatsApp

• Google Maps

• Social media (Facebook, Instagram, YouTube)
  
  

We are not responsible for the privacy practices of third-party websites.

📌 8. Your Rights

You may request:

• To access your data

• To update or correct information

• To request deletion of your data

• To stop communication anytime

To request any of the above, email us at: airtrixindore@gmail.com

📌 9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a new “Last Updated” date

📌 10. Contact Us

If you have questions about this Privacy Policy, contact us:

Airtrix Airconditioning & Repair
143 Kanadia Main Road, Sanvid Nagar, Indore
📞 +91 93012 34553
📧 airtrixindore@gmail.com